Fancy Dress Website

Customer Feedback

We like to make sure all our customers are happy with their purchases. Below is a selection of feedback that we've received from happy customers of The Fancy Dress Website. If you'd like to add your comments please email us and let us know about your ordering experience, good or bad.

Contact us via our online contact form Here Or
Email: feedback@thefancydresswebsite.co.uk
Claudine Serfaty : East Sussex

Hi, just a quick note to say the 2 crowns arrived safely this morning. Thanks so much for all your help. You have been wonderful. Claudine

Rhian Collins : Leeds

Ordered Tuesday at 3:00pm received my hen night costume on Thursday 9:00am. Ordering is easy and delivery is fast! What more do you want? I'm sure i'll order again.

Dave Rees : Ross on Wye

This is just a quick note to say how helpful your customer service team was when I needed to order a costume for a birthday party. I emailed for help and within 5 mins I was called back by Tracy who answered my questions and put through my order. Costume was delivered the day after and looked wicked. Thanks for the excellent customer support. Keep up the good work..... ; )

Cath Downton : Cardiff

I ordered 15 separate costumes from your website for a hen night I organised. All came back in record time and looked amazing. Thanks.

Cheryl Thomas : Llanelli

I just like to say how helpful your customer service representative was the other day. I emailed to find out if you had a magicians costume for my child. Unfortunately, you didn't have one in stock but it was great not to have to spend 20 mins on a premium rate phone call to find that out.

Your sales representative was most helpful and suggested a few alternatives, one of which we ordered and were delighted with.

It's great to know that my order was placed and processed by such a caring team.

Thanks again!

Cheryl

Nia : Essex

Thanks for all your help processing my large hen night order. I'll be sure to drop you a picture of us all in our costumes for the site.

Lucy : Yorkshire

I'd just like to say thanks for delivering my order so fast!

Unfortunately, another fancy dress site let us down at the last minute.

But yours didn't, keep up the good work.

Shelly Young : Suffolk

Hi all, all I needed was a quick update on my order, but your sales person was so nice on the phone, I ended up having a 15 min chat with them. I think it was Tracy I spoke to?

Your customer service team is great, keep up the great work.

Shelly,

P.s the chicken suit was great too....

Gen : Colyton, Devon

I have ordered from a few fancy dress sites in the past as I work in TV, but I have to say your customer service team and website surpass the rest. I will definitely be ordering again in the near future. Cheers, Gen.

Jan McLean : Basingstoke

Amazing service, just amazing.

Allie Hosie : Pembrokeshire

Please thank all at The Fancy Dress Website for their hard work in processing my order so quickly.

Best wishes,

Al

Lena : Epsom

I was amazed to find such a friendly voice when I needed help ordering a few costumes. Thanks to all that helped.

Kathy : Castlereagh, N.Ireland

I just received my St. Paddy's Boutique costume, the quality is amazing and it fits perfectly. Can't wait to wear it next week!

Thanks Kathy.

Victoria Jones : Blackwood

I've just ordered from your sales team, and I must say it was an easy and friendly experience. I now can't wait to receive my party dress. Well Done! Vicky

Elizabeth : Melton Mowbray

I ordered a nurse costume from you and chose the wrong size, after a quick chat to your returns department a smaller size was sent straight out, no messing.

The service was excellent, so I'd just like to say a big thanks to all involved.

Colin Rennick : Sussex

The service from your customer care team is amazing. Please let them know my costume arrived and looks wicked, just can't wait for the party.

Sandra Loughlan : Billingham

Well Done! The service I received this morning from a member of your team was second to none. I will be telling all my friends.

Thanks, Sandra


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